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Parallels Access is a quick, simple, and reliable way to access your computer from anywhere. #2 – Parallels Access Review - The Best for Remote Desktop Access You can try Zoho Assist for free with a 15-day trial no credit card required. This also starts at $8 per month and includes 25 unattended computers. The unattended access solution must be purchased separately from the remote support software. Plans start at $10 per month for a single technician. The software is great for customer support, IT help desks, and outsourced MSP support.

Reboot and reconnect remote desktops from anywhere with a single click.

Multiple monitor support and automatically detect active monitors.

Secure file transfers with SSL 256-bit AES encryption.

Mass deployment options available (supports Windows and Mac).

Unattended remote access inside and outside your LAN.

Integrated voice and video chat for enhanced customer support.

On-demand remote support for troubleshooting with no prior installation.

Let’s take a closer look at the features, benefits, and noteworthy highlights of Zoho Assist: Whether your company is large or small, this software can accommodate your needs. Zoho Assist is trusted by businesses across a wide range of industries. The software also has the capability to manage unattended access sessions for in-house devices on PCs, laptops, servers, and mobile devices.

It’s the best way to provide your customers with support through on-demand remote access.

Zoho Assist is a web-based remote support solution for businesses. #1 – Zoho Assist Review - The Best for Customer Support I’ve also included a short buyers guide to help you select the option that will benefit your teams the most. These are secure solutions that will keep your data and devices protected. Keep reading to discover the best remote access software on the market today. You don’t want to give the world remote access to your devices. It’s extremely convenient, but you have to be cautious about security. A sales rep can run a demo on a client’s device. A customer service agent can simply log into a client’s computer and help them overcome technical questions. IT administrators are familiar with remote access software, but it’s got a lot more use-cases these days. Remote access software is is extremely useful for some companies and business-critical for others. Disclosure: This content is reader-supported, which means if you click on some of our links that we may earn a commission.